Returns & Refunds Policy
Please review our exchange policy carefully before making a purchase:
- Customers must contact Day and Night first to confirm and receive approval for an exchange before returning any item.
- Exchanges are accepted only for size issues or manufacturing defects.
- Sale or discounted items are final and are not eligible for exchange or return.
- Items must be returned in their original condition : unworn, unwashed, in resalable condition, and with all original tags still attached.
- Exchange requests must be submitted within 7 days of receiving the order .
- Each item is eligible for one exchange only .
- All shipping costs related to exchanges are the responsibility of the customer .
- All sales are final we do not accept refunds.
Thank you for your understanding and cooperation.
Disclaimer
Day and Night reserves the right to refuse any exchange request that does not comply with the terms stated above. Items returned without prior confirmation or outside the specified time frame will not be accepted. By completing a purchase with Day and Night, customers are deemed to have read, understood, and agreed to this policy.
For further information or assistance, please contact us at:
Email: contact@dayandnight-shop.com
WhatsApp: +62 813 9891 1944